We encourage all our families to provide us with feedback on their experience with us as their chosen funeral service provider. You are welcome to share your thoughts with us by inputting your details on our ‘Contact US’ form on our home page at any time.
We take all complaints very seriously and will endeavor to work with you to resolve any issue that you might have with the products, service and experience that our staff provide.
Please call Carly Dalton (Managing Director) or Tim Dalton (Operations Manager) directly on (03) 9569 0534 if you wish to make a complaint. If you would like to know more about how we manage any complaints that we receive, you read more on our Complaints’ policy here.